About

By booking a session, workshop or training, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

1. Complementary Services

All sessions, workshops and courses are complementary in nature and are not a substitute for professional medical or psychological care. Please consult your healthcare provider for any medical concerns.

You take full responsibility for your own health and wellbeing (or for your child under 16) and accept the outcomes of any advice or treatment provided.
All sessions are intended to support your wellbeing and do not replace diagnosis, treatment, or care from a qualified medical professional.

All bookings are subject to availability. Availability can be found on the website booking pages.
Occasionally, I may need to reschedule sessions or workshops; in such cases, you will be given reasonable notice.

A deposit is required to confirm all appointments.
Cancellations made with at least 48 hours’ notice are eligible for a full refund of the deposit, minus any applicable processing fees.
Cancellations made with less than 48 hours’ notice are non-refundable, and the full session fee will be retained.
Appointments booked within 48 hours of the scheduled appointment time are non-refundable.
Rescheduling with more than 48 hours’ notice is free. Your original deposit will be transferred to the rescheduled appointment, which will then be treated as non-refundable.
Rescheduling can be completed using the link provided in your appointment confirmation, reminder and automated emails, or via the website. The link shows available appointments and allows you to book without paying again.
When a rescheduling request is submitted, the original appointment is automatically cancelled. Once cancelled, the original appointment cannot be reinstated at short notice.
Rescheduling an appointment within 48 hours of the scheduled time is subject to the same cancellation fee, even if a new appointment is subsequently booked.
If you reschedule three consecutive times, we reserve the right to place your treatment on hold until further notice.
No-shows will result in retention of the full session fee.
If the clinic cancels an appointment, you will be offered either a full refund or an alternative appointment.

Deposits must be paid in advance to secure your appointment.
If deposit payment is not received within 48 hours of booking, your appointment will be cancelled.
The remaining balance can be paid at any time before the appointment or at the appointment.
Payments can be made via cash, bank transfer or card.
It is your responsibility to request a refund where you believe you are entitled to one under the Cancellation Policy.
Refunds will not be issued where the cancellation or no-show falls outside the terms of the Cancellation Policy.
Refunds will be issued via bank transfer, PayPal, or the original payment method, in line with the Cancellation Policy above.

Healing is an individual journey, and results can vary. With Kinesiology, many clients experience positive changes, however specific outcomes cannot always be guaranteed.

I reserve the right to refuse or discontinue sessions if I believe the service is not suitable or safe, including if you attend under the influence of alcohol or recreational drugs.
If you reschedule three consecutive times, we reserve the right to place your treatment on hold until further notice.

All personal information shared during sessions is kept strictly confidential, except where disclosure is required by law.
Your data is collected and stored securely in line with GDPR, which protects your privacy and gives you rights over your personal information.
Your information is used only to provide safe and effective Kinesiology services, and by booking a session you consent to this use.

By booking a session or workshop, you confirm that you have disclosed any allergies and understand that essential oils, incense, or other materials may be used, which could trigger sensitivities.